Effective Date: 25 August 2026
This Privacy Policy describes how Aadhraa (“Aadhraa,” “we,” “us,” or “our”) collects, uses, stores and shares personal information when you visit, create an account on, browse, or make a purchase through www.aadhraa.com (the “Site”).
Aadhraa is operated as a sole proprietorship by Bharathi S T, proprietor of Bharathi Enterprises, with its registered/business address at:
No. 307, Albur, Tiptur, Tumakuru, Karnataka – 572224, India.
This Privacy Policy should be read together with Aadhraa's Terms & Conditions and other applicable policies.
When you visit or use the Site, we may collect certain information about your device and how you interact with the Site.
We may also collect information when you create an account, sign in, place or attempt to place an order, subscribe to a recurring order, contact us, submit a return or refund request, or otherwise interact with Aadhraa.
We may collect the following categories of information.
When you visit the Site, certain information may be collected automatically, including:
We refer to this information collectively as “Device Information.”
We may collect Device Information using technologies including:
Cookies are small data files placed on your device that may contain a unique identifier.
Cookies may help us:
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect Site functionality.
Log files may record information about activity on the Site, including:
We may use pixels, tags, web beacons and similar technologies to understand how users interact with the Site, emails or advertisements and to measure marketing and advertising performance.
When you create or use an Aadhraa account, we may collect:
Your email address may be used as an important identifier for your Aadhraa account and orders.
Aadhraa may allow customers to create or access their Aadhraa account using Google Sign-In.
If you choose Google Sign-In, information made available through Google's authentication service may be provided to Aadhraa, depending on the authentication configuration and permissions applicable to the sign-in process.
This may include:
Using Google Sign-In does not give Aadhraa access to your Gmail inbox or the contents of your emails merely because you use Google to sign in.
We use the email address associated with your Google authentication to help:
Your use of Google Sign-In is also subject to Google's applicable terms and privacy practices.
When you make or attempt to make a purchase through the Site, we may collect information necessary to process the transaction, including:
We refer to this information collectively as “Order Information.”
Aadhraa may provide payment methods including credit cards, debit cards, UPI, net banking, wallets, Cash on Delivery and other payment methods made available through our payment providers.
Payments may be processed by third-party payment gateways or payment service providers.
Depending on the payment method, we may receive transaction information such as:
Where payment-card information is entered directly through a third-party payment provider, that provider may process the payment information in accordance with its own privacy policy and security practices.
Aadhraa does not ordinarily need to store complete payment-card information when payment processing is performed directly by the applicable payment provider.
When you contact Aadhraa, we may collect information contained in your communication, including:
We use this information to identify your account or order, investigate your concern and provide customer support.
When contacting us about an order, we request that you provide your:
Providing your registered email address helps us identify your Aadhraa account and locate the relevant order.
If you submit a return, replacement, refund or product-quality complaint, we may collect information necessary to investigate the request.
This may include:
Where necessary for a food-safety investigation, we may also collect product batch, manufacturing, expiry, packaging or other relevant information.
If you use Aadhraa's subscription or recurring-order services, we may collect:
Customers may cancel subscriptions at any time, subject to the applicable subscription and order terms.
If you use a coupon, promotional code or gift card, we may process information necessary to:
Coupon and promotional usage may be associated with your account, email address or order.
Coupons are subject to their applicable terms and are generally non-transferable.
We use Personal Information for purposes including the following.
We use Order Information to:
We may use your email address and mobile number to communicate with you regarding:
We may use Personal Information and Device Information to:
We may use Device Information and other information to:
Where permitted by applicable law and, where required, with your consent, we may use your information to send:
You may opt out of promotional communications at any time using the unsubscribe mechanism provided in the communication or by contacting us.
We may share Personal Information with third parties where reasonably necessary to provide our services, operate the Site, process transactions or comply with applicable law.
These third parties may include:
Payment gateways and payment service providers that process payments and refunds.
Courier companies, logistics partners and fulfilment providers that require information such as your name, address, mobile number and order details to deliver your order.
Where an order involves a third-party seller, we may share information necessary to fulfil the transaction, coordinate delivery, handle returns or refunds, investigate complaints or provide customer support.
We may use third-party providers for:
We may share information with accountants, auditors, lawyers, consultants or other professional advisers where reasonably necessary.
We may disclose Personal Information where required or permitted by applicable law, court order, legal process or lawful governmental request.
We may also disclose information where necessary to protect the rights, safety, property or security of Aadhraa, our customers or other persons.
Aadhraa may use Google services for authentication, analytics or other Site functionality.
Where Google Sign-In is used, Google may provide Aadhraa with information necessary to authenticate your account, including your email address and basic profile information made available through the authentication process.
Aadhraa does not use Google Sign-In to access the contents of your Gmail inbox unless a separate Google service requiring such access is introduced and you expressly authorize the applicable permissions.
If Aadhraa uses Google Analytics or other Google services, those services may collect information in accordance with their own privacy policies and applicable settings.
Aadhraa may use analytics services to understand how visitors interact with the Site.
Analytics information may include:
Analytics information helps us understand Site performance and improve customer experience.
Aadhraa may use information to understand the effectiveness of advertising and marketing campaigns.
Where applicable, advertising platforms may use cookies, pixels or similar technologies to measure advertising performance or provide advertisements that may be relevant to users.
The availability and operation of advertising services may change over time.
You may manage certain advertising preferences through the relevant third-party platform or your browser/device settings.
Aadhraa will process personal information for advertising and marketing in accordance with applicable law and required consent or preference mechanisms.
Some browsers provide a “Do Not Track” setting.
Unless otherwise required by applicable law, Aadhraa may not respond differently to a browser's Do Not Track signal.
Aadhraa may use cookies and similar technologies to:
You may control cookies through your browser settings.
Certain Site functions may not operate properly if cookies are disabled.
Aadhraa may operate through a combination of:
Where a transaction involves a third-party seller, relevant Personal Information may be shared with that seller where reasonably necessary to:
Third-party sellers are responsible for their own applicable legal and privacy obligations.
Aadhraa takes reasonable technical and organizational measures to protect Personal Information against unauthorized access, misuse, loss, alteration or disclosure.
Security measures may include:
No online transmission or storage system can be guaranteed to be completely secure.
Where a data breach occurs that triggers legal notification obligations, Aadhraa will take the steps required by applicable law.
We retain Personal Information for as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law.
For example, information may be retained to:
When information is no longer required, it may be deleted, anonymized or otherwise disposed of in accordance with applicable law and reasonable retention practices.
Subject to applicable law, you may have rights concerning your Personal Information, including the ability to:
The availability and scope of these rights may depend on applicable law and the nature of the processing.
To make a privacy-related request, please contact:
Please include sufficient information for us to identify your account and understand your request.
For account or order-related requests, we may ask you to provide:
We may decline or limit a request where permitted or required by applicable law.
Where Aadhraa relies on your consent to process Personal Information, you may withdraw that consent where applicable.
Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
If certain information is necessary to provide a service or fulfil an order, withdrawing consent or requesting deletion may affect our ability to provide that service where no other lawful basis permits continued processing.
You may receive promotional communications from Aadhraa where permitted by applicable law.
You may unsubscribe from promotional emails using the unsubscribe option included in the communication.
You may also contact:
to request assistance with marketing preferences.
Opting out of marketing communications does not necessarily stop essential service communications such as:
The Site is intended for users who have the legal capacity to enter into transactions under applicable law.
Aadhraa does not knowingly seek to collect personal information from children where applicable law requires parental or guardian consent without obtaining the required consent.
If you believe that a child has provided Personal Information to Aadhraa in circumstances where it should not have been collected, please contact:
We will review the matter and take appropriate steps where required by law.
Aadhraa primarily operates in India.
However, certain technology, authentication, analytics, hosting, payment, communications or other service providers may process information through infrastructure located outside India.
Where Personal Information is processed outside India, Aadhraa will take steps required under applicable law.
The Site may contain links to third-party websites, applications or services.
Aadhraa does not control the privacy practices of third-party websites.
You should review the privacy policy of each third-party service before providing Personal Information to it.
Aadhraa may process Personal Information and Device Information to detect and prevent:
Where permitted by law, Aadhraa may restrict, suspend or terminate accounts or transactions where fraudulent or abusive activity is reasonably suspected.
If Aadhraa is involved in a merger, acquisition, restructuring, sale of assets or other business transaction, Personal Information may be transferred as part of that transaction, subject to applicable law.
Where required, appropriate notices or safeguards will be provided.
Aadhraa may collect, use, retain or disclose Personal Information where necessary to:
Aadhraa will comply with applicable Indian data-protection and privacy requirements, including applicable provisions of the Digital Personal Data Protection Act, 2023 and applicable rules as and when they become operative.
For privacy-related complaints or grievances, you may contact:
Grievance Redressal Officer: Pavan K
Email: grievance@aadhraa.com
You may also contact Customer Support:
Email: customer@aadhraa.com
We will review and address privacy-related grievances in accordance with applicable law and our grievance-handling procedures.
If account deletion functionality is available, you may request deletion of your Aadhraa account through the applicable account functionality.
You may also contact:
Certain information may continue to be retained after account deletion where necessary for:
Where information is retained, it will be retained only for the applicable purpose and period permitted or required by law.
You are responsible for providing accurate and current information when creating an account or placing an order.
You should keep your:
accurate and updated.
If you use Google Sign-In, certain account information may be associated with the information provided through the Google authentication process.
We may update this Privacy Policy from time to time to reflect:
When we update this Policy, we will publish the revised version on the Site and update the effective date.
We encourage you to review this Policy periodically.
For questions about this Privacy Policy, privacy requests, complaints or concerns, please contact us.
Aadhraa
Proprietor: Bharathi S T
Bharathi Enterprises
Registered/Business Address:
No. 307, Albur, Tiptur, Tumakuru, Karnataka – 572224, India
Customer Support: customer@aadhraa.com
General Support: support@aadhraa.com
Business Queries: business@aadhraa.com
Grievance Redressal Officer: Pavan K
Grievance Email: grievance@aadhraa.com
Website: www.aadhraa.com
By visiting or using www.aadhraa.com, creating an account, using Google Sign-In, placing or attempting to place an order, subscribing to recurring orders, contacting Customer Support or otherwise interacting with Aadhraa, you acknowledge that you have read and understood this Privacy Policy and understand how Aadhraa may collect, use and share Personal Information as described above, subject to your rights under applicable law.
Effective Date: 25 August 2026
© 2026 Aadhraa. All rights reserved.